There is no way to know what a buyer will want to do with the reams of genetic information it has collected. Customers, meanwhile, still have no way to change their underlying genetic data.
“Your data remains protected. The Chapter 11 filing does not change how we store, manage, or protect customer data. Our users’ privacy and data are important considerations in any transaction, and we remain committed to our users’ privacy and to being transparent with our customers about how their data is managed.”
It’s technically true and they say it to calm users but what they’re not communicating is that the buyer does not have to guarantee the same protections
They’re “important considerations” but they have no leverage whatsoever. They’ve mismanaged the fuck out of this company and have been desperate for buyers. Now they are in a position of potentially selling to the highest bidder
Coincidentally my parents used their service. I’m logging into their accounts to delete things. Last week when I logged in (assuming this was coming) to request copies of their records the site was snappy and responsive. Today when I log in to actually request deletion of their sample it is abysmally slow. I’m sure it’s getting hammered but I’m also sure they will put up whatever roadblocks they can as they need those samples preserved, that is their value
Scummy misdirection
It’s technically true and they say it to calm users but what they’re not communicating is that the buyer does not have to guarantee the same protections
They’re “important considerations” but they have no leverage whatsoever. They’ve mismanaged the fuck out of this company and have been desperate for buyers. Now they are in a position of potentially selling to the highest bidder
Coincidentally my parents used their service. I’m logging into their accounts to delete things. Last week when I logged in (assuming this was coming) to request copies of their records the site was snappy and responsive. Today when I log in to actually request deletion of their sample it is abysmally slow. I’m sure it’s getting hammered but I’m also sure they will put up whatever roadblocks they can as they need those samples preserved, that is their value