I hate when people don’t know how to act in a restaurant. I can tolerate it in tourists from abroad, that’s excusable ignorance. But by the stars, some people never left the five hundred mile radius of where they were born and still never learned basic things like “don’t treat service staff like trained animals” or “don’t say you’re ready to order until you know what you want” or “wait for a host or other staff to seat you instead of sitting down at the only dirty table and then complaining that you don’t have a menu and your table is dirty” or “the number of people in your party includes all people, not just adults” or “you can’t just order things from random people walking by”.
I hate the current division in waiting staff, consisting of order takers and servers, I feel like anyone should be able to take a simple order and communicate it to their colleges who do the order taking.
Or at least they should try, of it’s too complicated and they don’t have time they should at least stop and say ‘I’ll direct my colleague your way’.
I’ve had people just tell me they don’t take orders and then just move away, sometimes without even alerting the staff that can take orders.
That last bit is really vexing me, it has no place in hospitality.
I hate when people don’t know how to act in a restaurant. I can tolerate it in tourists from abroad, that’s excusable ignorance. But by the stars, some people never left the five hundred mile radius of where they were born and still never learned basic things like “don’t treat service staff like trained animals” or “don’t say you’re ready to order until you know what you want” or “wait for a host or other staff to seat you instead of sitting down at the only dirty table and then complaining that you don’t have a menu and your table is dirty” or “the number of people in your party includes all people, not just adults” or “you can’t just order things from random people walking by”.
Ugh.
On but your last sentence, I disagree.
I hate the current division in waiting staff, consisting of order takers and servers, I feel like anyone should be able to take a simple order and communicate it to their colleges who do the order taking.
Or at least they should try, of it’s too complicated and they don’t have time they should at least stop and say ‘I’ll direct my colleague your way’.
I’ve had people just tell me they don’t take orders and then just move away, sometimes without even alerting the staff that can take orders.
That last bit is really vexing me, it has no place in hospitality.