For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.
For me: Cancelling paid subscriptions should be as easy as subscribing. I hate the fact that they actively hide the unsubscribe option or that you sometimes should have to write an e-mail if you want to unsubscribe.
In the US, unsubscribing from email spam is legally required to be easy under the CAN-SPAM act. For paid subscription services, I believe they also are required to be as easy to leave as they are to join in the EU and California.
Somewhat related, many dark patterns are treated like fraud.
I once wrote a community college paper for my friend in exchange for some work on my car. He had to write a paper on the CAN-SPAM act.
I did the assignment, covered all the requirements, explained it and whatnot. I then wrote a SECOND paper, appended to the end of the first. This second paper also met the length requirements, but was a parody. About the Hormel meat product, Spam. In cans. Can-Spam. I was very proud of it. It was funny.
I kept asking my friend if he ever got feedback from the professor. He never did. It was then that I learned professors often don’t read papers like this, they just assign them to get students to read and practice writing. It made me sad.