Despite industry pushback, Maryland became the first state to require secure packaging for most gift cards sold at stores. “It will change packaging nationally,” one retail insider predicted.
Why bother telling retailers how to package them? Just hold the card companies financially responsible for the theft/scams and force them to honor what the customer paid for in the store. I’m sure the card companies will figure out on their own how to stop the thefts and scams, once they are actually responsible for the money.
That still forces customers to report fraud, and then fight whatever refund hurdles the company can implement. Most people will not do the above for a few dollars.
Doing both is an even better situation. Make them fix the packaging to a minimum standard but also put them on the hook for fraud loses.
Why bother telling retailers how to package them? Just hold the card companies financially responsible for the theft/scams and force them to honor what the customer paid for in the store. I’m sure the card companies will figure out on their own how to stop the thefts and scams, once they are actually responsible for the money.
That still forces customers to report fraud, and then fight whatever refund hurdles the company can implement. Most people will not do the above for a few dollars.
Doing both is an even better situation. Make them fix the packaging to a minimum standard but also put them on the hook for fraud loses.