I’d wager what sucks most with that job is dealing with people. Chasing different teams and having to nag to get them to do something that they think is a nuisance to their work can be draining.
Yep, people owning that there is a problem that needs to be fixed and not getting bogged down in blaming. She is really good at getting the team to focus on process breakdown instead of blaming a person, which translates into “let’s fix the process” instead of “Bob fucked up, he should get retrained or fired”.
I’d wager what sucks most with that job is dealing with people. Chasing different teams and having to nag to get them to do something that they think is a nuisance to their work can be draining.
Yep, people owning that there is a problem that needs to be fixed and not getting bogged down in blaming. She is really good at getting the team to focus on process breakdown instead of blaming a person, which translates into “let’s fix the process” instead of “Bob fucked up, he should get retrained or fired”.