• 🌞 Alexander Daychilde 🌞@lemmy.world
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    2 days ago

    I’ll keep it simple and based on the article in question:

    Right now, people who need help are waiting longer to talk to an operator becauase operators field lots of calls about large incidents (or well-witnessed incidents).

    That’s causing harm RIGHT NOW.

    The theory is that if you offer callers a way to NOT TAKE UP OPERATOR TIME for incidents that are known, then the people who need help talk to an operator faster and get help faster.

    That is what the article presents as what they’re doing.

    Everything you are saying is pure speculation.

    You may well be right. We’ll see.

    • Doomsider@lemmy.world
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      1 day ago

      There are plenty of ways to mitigate this problem which do not require a AI solution. I find it insulting that you think it is the best solution considering their is no evidence of its effectiveness. In fact, I have presented why there are many reasons for concern.

      The willingness for government to invest in unproven technology rather than increase manpower or develop their own mass alert systems is dysfunctional to say the least. The fact that they often commit to these plans without consulting experts or asking for public comment is dishonest and corrupt.

      I have already had to deal with multiple people suffering from AI psychosis so I am not the biggest fan. You say real harm and AI is already doing it everyday. I see your retreat to reductionisism but I don’t find it compelling in this instance. As I already alluded to, we know where this is going.

      • 🌞 Alexander Daychilde 🌞@lemmy.world
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        1 day ago

        I find it insulting that you think it is the best solution

        And I find you taking insult to be tiring.

        And where did I say it was the best solution? Do not put words in my mouth

        Go off an be unhappy in your little world of unhappiness.