Or the fuckers claim they couldn’t deliver, or it goes on the truck, off the truck, repeat 2x, lost, then found 1 month later, or they back up over your pavers off a driveway that’s 7 cars wide, or leave your shit at side of said driveway instead of walking it to the porch 20ft away (one of these happens with every one of my FedEx deliveries) UPS usually does great, except the one moron that left my daughter’s $3k medicine by the trashcans down my hill.
I cut the drivers (not the company) slack for some of this sort of stuff. I had a friends dad that delivered for UPS apparently the expectations are impossible. You don’t leave till deliveries are done but it’s not possible to do in a normal day. Marking things delivered that weren’t was apparently the only way to see his family sometimes.
Or the fuckers claim they couldn’t deliver, or it goes on the truck, off the truck, repeat 2x, lost, then found 1 month later, or they back up over your pavers off a driveway that’s 7 cars wide, or leave your shit at side of said driveway instead of walking it to the porch 20ft away (one of these happens with every one of my FedEx deliveries) UPS usually does great, except the one moron that left my daughter’s $3k medicine by the trashcans down my hill.
I cut the drivers (not the company) slack for some of this sort of stuff. I had a friends dad that delivered for UPS apparently the expectations are impossible. You don’t leave till deliveries are done but it’s not possible to do in a normal day. Marking things delivered that weren’t was apparently the only way to see his family sometimes.
USPS > UPS > Amazon/DHL/etc > FedEx
If Amazon is doing better than you at serving the customer, you need to look deep inwards.