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Joined 3 years ago
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Cake day: June 15th, 2023

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  • 1994, cable lines installed by Adelphia in my area. Soon after, bought by Comcast, top speed - 280mbps for $60 in 2017, then $70 2 years later. NO new lines installed since 1994. 2020 ice storm downs miles and miles of cable and electric, they report “upgraded lines”, my limit is increased to 400mbps, still get 280. 3 mo later, price goes to $80. Frontier installed fiber last year, I told them I’m cancelling. Their save offer? 300mbps for $85. My jaw dropped. I wasn’t going to stay no matter what, but I felt gaslighted.














  • I really wonder sometimes if my company hasn’t hired anyone in 5 years due to saving $$$ or because they’re afraid to field test younger employees. I do video subsciption customer service, tech regarding pc/mobile/streaming/proprietary, internet, and retention. Your video is buffering, on your Firetv, not the Roku in your office, but yeah, it’s not your shit 802.11g wifi, it’s the app. Yes, we know it’s our app. Actually, only a handfull of people state issues, but yeah, we’re concealing that from everyone. I really wish people would learn basic technical skills or at least think logically. Just because your internet supports downloading emails doesn’t mean that 4k stream is going to work.