I get a lot of “can you just make me a checklist I can follow.”

I’m teaching computer networking and this hits the nail on the head. My students are plenty willing to learn answers to multiple choice questions. However, it is like pulling teeth trying to give them anything even slightly open ended. Sorry, at your real job the boss isn’t going to come up to you in a panic and say “the network went down, which of these 4 answers is the reason?”

Troubleshooting, researching, and having curiosity are all important in this field. I’m having difficulty getting them to see that, or care.