You’re probably getting suggestions for what she should do different because, at least at a starting point, it could just as easily be something her phone is doing before sending as it is something your phone is doing on the receiving end.
I’ve had a phone say ‘video to big, do you want to crop or share through abc app’ before. Don’t recall the exact message, but seems more likely than you phone downgrading something it’s receiving.
it is such a pathetic song…remember that one time that guy did a thing and we just died laughing? remember that? That was cool…