

There was a strong propaganda push in the 90s to make you think that. Mainly stemming from that McDonald’s lawsuit with the coffee. It was a PR campaign let by corporations and tort reform advocates to downplay the seriousness of corporate negligence and place the blame on consumers to try to stop people from suing.
Clearly it was successful. Billion dollar corporations have an obligation to create things with public safety in mind. If nothing else, to make sure they have the max possible customers. If a product injures or kills a customer the business should do everything in its power to correct and amend that. To blame the customer for corporate negligence is absurd.



In lawsuits, details matter. Ya if a person jumps down the stairs it’s their fault. If a business failed to clean up a spill because they layed off workers to reduce costs and a customer falls down the stairs, yes it is the business’ fault.