darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square6fedilinkarrow-up11arrow-down10
arrow-up11arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agomessage-square6fedilink
minus-squareRegalPotoo@lemmy.worldlinkfedilinkEnglisharrow-up0·9 months agoI wonder if this will turn into a new attack vector against companies; talk their LLM chat bots into promising a big discount, take the company to a small claims court to cash out
minus-squareroofuskit@lemmy.worldlinkfedilinkEnglisharrow-up1·9 months agoLegal departments will start making the company they are renting the chatbot from liable in their contracts.
minus-squareRegalPotoo@lemmy.worldlinkfedilinkEnglisharrow-up0·9 months agoIf I’m the chatbot vendor, why would I agree to those terms?
minus-squareteejay@lemmy.worldlinkfedilinkEnglisharrow-up1·9 months agoYou’re so close to the answer! Keep going one more step!
I wonder if this will turn into a new attack vector against companies; talk their LLM chat bots into promising a big discount, take the company to a small claims court to cash out
Legal departments will start making the company they are renting the chatbot from liable in their contracts.
If I’m the chatbot vendor, why would I agree to those terms?
You’re so close to the answer! Keep going one more step!