I know I can spoof my useragent, it’s just ridiculous that such a massive app doesn’t support an equally massive browser.

  • MangoPenguin@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    38
    arrow-down
    2
    ·
    5 months ago

    I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.

    • kia@lemmy.ca
      link
      fedilink
      English
      arrow-up
      55
      arrow-down
      1
      ·
      5 months ago

      In this day and age it’s more work to explicitly not support a browser than it is to support it…

        • BluescreenOfDeath@lemmy.world
          link
          fedilink
          English
          arrow-up
          22
          arrow-down
          1
          ·
          edit-2
          5 months ago

          So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they’re putting in extra code to detect Firefox and serve a “we don’t support your browser” page when they could just… not. And if a user complains about X, they could say we don’t test on Firefox, try on Chrome.

          • owenfromcanada@lemmy.world
            link
            fedilink
            English
            arrow-up
            15
            ·
            5 months ago

            Yeah, but by putting up the “we don’t support this” banner, they won’t have to deal with the complaints in the first place.

            It’s also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.

      • Otter@lemmy.ca
        link
        fedilink
        English
        arrow-up
        8
        ·
        5 months ago

        Another side I haven’t seen mentioned

        It might be easier to track users in Chrome. If even a few users open it in chrome instead of Firefox, that’s a benefit for them

        • kia@lemmy.ca
          link
          fedilink
          English
          arrow-up
          2
          ·
          5 months ago

          Yeah, I’m sure Chrome works well with Google Analytics tools which seem to be on every site nowadays…

    • thingsiplay@beehaw.org
      link
      fedilink
      arrow-up
      9
      ·
      5 months ago

      I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small

      I argue it's 0, as it does not work.

      It’s a joke, I know what you are meaning; you meant using both separately.


    • Evilcoleslaw@lemmy.world
      link
      fedilink
      arrow-up
      1
      ·
      5 months ago

      Snapchat has been a shit company for years. They threatened to sue third party client developers for Windows Phone, they purposely degrade camera quality on Android, etc (For awhile on Android they were just screenshotting the viewfinder instead of actually using the camera APIs.)