My boss didn’t exactly state the reason why. He said the machine cannot be down at all, yet when I visited yesterday, the computer was crashing all day. They had to turn it off over 10 times. I told him the software vendor confirmed compatibility with Windows 10, and I forwarded the upgrade guide. Still, he refuses to grant permission. I checked the Windows 7 system last month, and it’s only running this one program with no other software or files. It’s a default Windows 7 setup with just this program. The program can be set up the exact same way on the new computer.
Is there maybe a cost associated with the upgrade to windows 10 version for that software? I’ve had vendors quote me everything from 3k to 150k for the upgraded version and move assistance to go from server 08 to server 2012 compatibility (equivalent of 7-10 desktop)
There probably is a windows 10 and later compatible version, but you may need to upgrade and there’s a capital expense the business may be unwilling to do
There is no cost to upgrade it; they sent me a guide to download and install the software. The employee who must use this machine to do his work said he will call my boss and tell him directly. If my boss still refuses, he said he will call the VP, who is my boss’s superior. This employee has been with the company for a very long time, so it shouldn’t be a big deal. Should I still send the email?
My boss didn’t exactly state the reason why. He said the machine cannot be down at all, yet when I visited yesterday, the computer was crashing all day. They had to turn it off over 10 times. I told him the software vendor confirmed compatibility with Windows 10, and I forwarded the upgrade guide. Still, he refuses to grant permission. I checked the Windows 7 system last month, and it’s only running this one program with no other software or files. It’s a default Windows 7 setup with just this program. The program can be set up the exact same way on the new computer.
Is there maybe a cost associated with the upgrade to windows 10 version for that software? I’ve had vendors quote me everything from 3k to 150k for the upgraded version and move assistance to go from server 08 to server 2012 compatibility (equivalent of 7-10 desktop)
There probably is a windows 10 and later compatible version, but you may need to upgrade and there’s a capital expense the business may be unwilling to do
There is no cost to upgrade it; they sent me a guide to download and install the software. The employee who must use this machine to do his work said he will call my boss and tell him directly. If my boss still refuses, he said he will call the VP, who is my boss’s superior. This employee has been with the company for a very long time, so it shouldn’t be a big deal. Should I still send the email?