Like, it’s such a punch in the face of the user when it’s hidden in the terms of service. It’s so scummy it hurts. I still can’t believe corporations are getting away with avoiding going through the legal system like that.
Here are the cons of an arbitration clause:
- You lose the right to class action lawsuits
- It’s less public than going through the legal system
I love when I get a coupon in the mail and lose my right to sue the company, whereas the offending company pays basically some small fine and the lawyers go home with a huge payday.
But I agree, forced arbitration sucks, I’m glad that it’s unenforceable here (other than in B2B agreements)