The products covered by the obligation to repair currently include:
- washing machines and washer-dryers
- dishwashers
- refrigerators
- electronic displays
- welding equipment
- servers and data storage products
- mobile phones, cordless phones and tablets
- tumble dryers
- e-bikes and e-scooters batteries (from 18 February 2027)
- local space heaters
Hold on, don’t they know a cut cord can be soldered back together? You don’t even need image generators to fake breaking it…
They don’t care if you do that, because if you do that they’re in no way responsible for it anymore. If you do that and it burns your house down it’s all on you.
yea I found it weird as well. I assume they figure most people don’t have the skills to just connect it again.
When I was looking into it, it’s common practice for kitchen appliance warranties to have that as a requirement for warranty support when they are giving a replacement, likely they are trying to disincentivize someone getting a replacement for a minor issue, and then reselling one of the two appliances they have to make a profit, which I do understand for replacements but… in my case why not just send the replacement part… it likely could even go via an envelope and only pay the price of a stamp.
Theres no way paying to send a whole coffee maker is cheaper than sending a o-ring or a washer…