Yes. When I first opened my account in 2016, the second game I bought had advertised Linux support, but did not run on the first 2 distros I tested. On the third distro, it ran but I couldn’t play with Windows users, so it was useless to me. I got a full refund.
Yes. They RMAd my left index controller a year out of warranty, in addition to always replying within hours. Literally never had a better support experience.
Meta on the other hand is a slew of incompetent fucks that have zero power, until you finally get pushed through to their “specialist team” who takes a fucking full day for EACH REPLY, and even then I had to basically demand a refund for something that was never shipped to me, and (once I bought one later) discovered it literally could not have even fit in the box they sent the other shit in.
Ever tried to get a refund or support from them pre covid.
Yes. When I first opened my account in 2016, the second game I bought had advertised Linux support, but did not run on the first 2 distros I tested. On the third distro, it ran but I couldn’t play with Windows users, so it was useless to me. I got a full refund.
Yes. They RMAd my left index controller a year out of warranty, in addition to always replying within hours. Literally never had a better support experience.
Meta on the other hand is a slew of incompetent fucks that have zero power, until you finally get pushed through to their “specialist team” who takes a fucking full day for EACH REPLY, and even then I had to basically demand a refund for something that was never shipped to me, and (once I bought one later) discovered it literally could not have even fit in the box they sent the other shit in.
Yeah …? It was very easy and automated. Same as it is now.