commander@lemmy.world to Technology@lemmy.worldEnglish · 2 days agoOh no, Intel is moving customer support to AIwww.pcworld.comexternal-linkmessage-square57fedilinkarrow-up1316arrow-down14
arrow-up1312arrow-down1external-linkOh no, Intel is moving customer support to AIwww.pcworld.comcommander@lemmy.world to Technology@lemmy.worldEnglish · 2 days agomessage-square57fedilink
minus-squareKairuByte@lemmy.dbzer0.comlinkfedilinkEnglisharrow-up1·1 day agoEven those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.
Even those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.